ZoneAlarm

Background

  • ZoneAlarm a leading consumer internet security software company offering Internet Security Suite, Antivirus and Anti-Spyware software solutions needed to re-energize their marketing and customer acquisition programs.
  • Rafael was brought in by the GM of the business to review the online strategy, develop a plan to drive new growth and improve conversion rates.
  • ZoneAlarm is a $100 million dollar consumer division of Check Point Software Technologies (NASDAQ: CHKP, $12.9 billion MKT CAP)

Services

  • Assessed and took inventory of historical data and programs. Created an online media strategy outlining Short-term, Midterm and Long-term opportunities to improve the business.
  • Took over management of the $4+ million dollar annual online marketing budget.
  • Launched several key programs and initiatives over the course of 10 months. Results were routinely analyzed and optimized to improve results.

Results

  • Decreased Paid Search cost per order (CPA) by 17%
  • Developed a rigorous creative and landing page A/B testing plan improving landing page conversion rates by 30%
  • Introduced new cost effective marketing programs to re-energize sales with direct impact to overall business
  • Launched two fully integrated campaigns: Holiday Micro-Site, “Astroid” Sweepstakes.
  • Recommended and led RFP process and selection of new Paid Search agency significantly decreasing fees and improving client service.

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